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Policy Updates

Policy Updates

Last updated on 5 August 2026

Notice of Amendment(s) to the Australia PayPal Agreement(s)

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This page details and/or previews updates to PayPal users of changes to the Australian PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.

Notices

Issued: 5 August 2026

Amendments to the PayPal User Agreement
Effective: 1 October 2026

We are updating the PayPal User Agreement as follows:

  • From 1 October 2026, you must not impose a surcharge or any other fee for accepting PayPal as a payment method;
  • We are clarifying how bank account funded transactions are processed, including when PayPal may debit your linked bank account, your responsibility to ensure sufficient funds are available, and how PayPal may recover amounts from you if bank account funding fails.

Review the updated PayPal User Agreement

Amendments to the Combined Financial Services Guide and Product Disclosure Statements (CFSGPDS)
Effective: 1 October 2026

We are updating the CFSGPDS to clarify how bank account funded transactions are processed, including when PayPal may debit your linked bank account, your responsibility to ensure sufficient funds are available, and how PayPal may recover amounts from you if bank account funding fails.

Review the updated CFSGPDS

Amendments to the PayPal Online Card Payment Services Agreement (“POCPSA”)
Effective: 1 October 2026

We are updating the POCPSA as follows:

  • From 1 October 2026, you must not impose a surcharge or any other fee for accepting card payments under POCPSA.

Review the updated PayPal Online Card Payment Services Agreement