About our directory
Charity Certification Policy
Effective Date: October 2018 through 15 April 2025
All donations are made to PayPal Giving Fund Australia, a Public Ancillary Fund (ABN 65 106 950 945) (“PayPal Giving Fund”, “we” or “us”) registered with the Australian Charities and Not-for-profits Commission and endorsed by the Australian Taxation Office as a tax concession charity and deductible gift recipient.
We provide donors with a large directory of charities to which PayPal Giving Fund may grant funds. PayPal Giving Fund will only make donor-advised grants to organisations that are an Eligible Charity. “Eligible Charities” includes the funds, authorities or institutions that:
i. are charitable or would be a ‘charity’ within the meaning of the Charities Act 2013 (Cth) if it were not a ‘government entity’ as defined in that Act (with the exception of public and private ancillary funds); and
ii. gifts to which are deductible under item 1 of the table in section 30-15 of Income Tax Assessment Act 1997 (Cth); and
iii. have been verified as to their identity; and
iv. do not promote hate, violence, racial intolerance, or engage in money laundering or other illegal activities.
Eligible Charities that have an active PayPal account are known as “Enrolled Charities”. On certain partner programs, the directory may also include Eligible Charities that do not have an active PayPal account (“Unenrolled Charities”). We receive information about Unenrolled Charities using publicly available information.
Removal of a charity from our directory
At all times, PayPal Giving Fund retains ultimate discretion over all donations it receives and reserves the right to conduct additional vetting of Eligible Charities in our directory on an ongoing basis. For example, PayPal Giving Fund may investigate suspicious activity, and may remove any charity from its directory based on the outcome of such investigation.
PayPal Giving Fund may remove any Eligible Charity from its directory if it determines that the Eligible Charity promotes violence, hate, or racial intolerance, or is engaged in money laundering or other illegal activities.
PayPal Giving Fund also confirms through periodic checks of Australian Charities and Not-for-profits Commission (ACNC) data that the above inclusion standards continue to be met, and PayPal Giving Fund removes Eligible Charities that appear on sanctions lists or lose their status as an Eligible Charity from its directory.
As PayPal Giving Fund’s payments processer, PayPal Australia Pty Limited, may request that PayPal Giving Fund remove any charity from its directory for breach of PayPal’s Acceptable Use Policy or other relevant policy or legal or regulatory obligation.
In addition, from time to time, PayPal Giving Fund may enter into agreements with merchant partners to enable customer giving programs through their own websites. Such partners may choose to remove charities from their websites and programs at any time.
A charity may request to be removed from PayPal Giving Fund’s directory and merchant partner websites and programs at any time by contacting PayPal Giving Fund.
Delivery of donations to charities within our directory
We take all reasonable steps to grant funds to charities recommended by our donors. However, the listing of a charity in our directory is not a guarantee that it will ultimately receive funds from PayPal Giving Fund.
In the rare event that we determine not to grant funds to a charity recommended by a donor for whatever reason, we will seek an alternative charity from the donor and reassign those funds to the alternative charity designated by the donor pursuant to the Donation Delivery Policy. If the donor does not designate an alternative charity, we will reassign the funds to another charity, which has been vetted by PayPal Giving Fund, pursuant to our Donation Delivery Policy.
How funds are used by charities
PayPal Giving Fund makes unrestricted grants and does not verify how a charity uses funds it receives from PayPal Giving Fund, and assumes no responsibility with respect to the use of funds. Donors may obtain information about the charities’ programs and use of funds by consulting their profiles as presented in the Sites and Services we enable and/or the charity’s website.