Disputes and Limitations

What do I do if I have an unauthorized payment on my PayPal Credit Card?

For unauthorized payments, please contact Synchrony Bank by calling the number on the back of your card or call the phone number listed below.

You can contact Synchrony Bank customer service at:

  • PayPal Extras Mastercard: 866-300-6432
  • PayPal Cashback Mastercard: 855-938-3684
  • PayPal Cashback World Mastercard: 855-945-3553
  • PayPal Credit digital line: 844-373-4961
  • PayPal Credit Card: 844-209-7457
  • Smart Connect: 866-571-3012

The PayPal Cashback Mastercard, PayPal Extras Mastercard, PayPal Credit digital line, Smart Connect, PayPal Credit Card are issued by Synchrony Bank.

More ways to get help

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