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What kind of customer support is provided for my PayPal Credit Card or PayPal Credit digital line?

If you have any questions regarding your PayPal Credit digital line, please contact Synchrony Bank at (844) 373-4961.

If you have questions regarding your PayPal Credit Card, please contact Synchrony Bank at (844) 209-7457.

Please Note:

  • If you are hearing or speech impaired, please contact Synchrony Bank through an IP relay service.
    Chat and Secure Messaging Center may also be available for some Synchrony products. If available, you can find these options when servicing your credit account in the PayPal app.

We encourage you to log in to your account and use our online servicing tools to:

  • Review your balance or recent purchases.
  • Request a credit limit increase, if available.
  • Make a payment or adjust your auto-payment.
  • Complete other account service requests.

The PayPal Credit digital line and PayPal Credit Card are issued by Synchrony Bank. The PayPal Credit Card is issued pursuant to a license by Mastercard International Incorporated.