Who issues the PayPal Cashback Mastercard, PayPal Smart Connect, PayPal Credit Card and PayPal Credit digital line?
These products are all issued by Synchrony Bank. You can contact Synchrony Bank customer service at:
- eBay Extras Mastercard: *Please note the eBay Extras Mastercard is no longer part of PayPal’s Credit products as of March 24, 2026 and has either been closed or converted to a Synchrony Mastercard. Please contact SYF Customer Service at 866-419-4095.
- PayPal Cashback Mastercard: 855-938-3684
- PayPal Cashback World Mastercard: 855-945-3553
- PayPal Credit digital line: 844-373-4961
- PayPal Credit Card: 844-209-7457
- Smart Connect: 866-571-3012
Please Note:
- If you are hearing or speech impaired, please contact Synchrony Bank through an IP relay service.
- Chat and Secure Messaging Center may also be available for some Synchrony products. If available, you can find these options when servicing your credit account in the PayPal app.
The PayPal Cashback Mastercard, PayPal Extras Mastercard, PayPal Credit digital line, PayPal Credit Card, and Smart Connect are issued by Synchrony Bank.
